What We Do

What We Do

Mission-critical communications systems

We make complex mobile communications systems that work

 

What we do

We design, manufacture and supply mobile data, job despatch, vehicle location, data collection, and vehicle telemetry systems for the Emergency Services, Public Transport Public Utility sectors and the military.

Our customers include Police, Fire, Ambulance, state and municipal transportation systems, railways, gas, electricity, water companies and organisers of the Olympic Games.

We provide world-class solutions for resource location, fleet management and dispatch of resources for business-critical and mission-critical users and applications.

In the UK and Ireland half of all ambulances have our systems installed.

 

Designed for wireless

Our solutions are “designed for wireless” for the ground up – this means that they deliver robust and reliable communications even in marginal radio coverage and continue to operate where other solutions fail.

We have over 20 years' experience in making things work where other solutions can't - we do this by using a range of techniques that include:

  • careful and considered solution design
  • data compression
  • data encryption
  • highly optimised data transmission protocols
  • transmitting the information that's needed
  • implementing robust and reliable communications protocols

to ensure that your message gets through.

 

Accurate resource location when you need it

Our Automatic Resource Location (ARL), Automatic Vehicle Location (AVL) and Automatic Person Location (APL) systems deliver precision location updates in a timely fashion that inform control and dispatchers where resources are – when they need to know.

Our location systems use highly optimised and intelligent, rules based reporting to deliver world-class location information “just in time” without occupying unnecessary bandwidth or overloading Command and Control systems.

When you need pin-point accuracy and reliable resource tracking with:

 

Solution architecture and end-to-end solutions

Thorcom is able to use its experience, flare and vision to design innovative solutions for customers with business-critical and mission-critical requirements including:

  • Solution architecture
  • Systems integration
  • End-to-end solutions
  • Real-time systems
  • High availability

Read more about how we defliver effective Solution Design.

 

System integration

We connect your mobile work-force to your back office systems and ensure that all the parts work together, seamlessly.

We integrate new systems, esisting and legacy systems to meximise business benefit from IT and reduce duplication and remove redundancy and un-necessary duplication.

Read more about System Integration.

 

High availability solutions

We implement systems for mission-critical and business-critical users that cannot afford to fail which is why we make systems that work 24/7/365 with zero down-time.

Our high resilience and high availability solutions are designed to deliver five-nines (99.999%) availability or better - we often achieve 100% availability and measure system uptime in hundreds of days or years!

 

Software and Application development

We design, development and implement software applications for Android and for Windows and use a range of techniques including formal methods, RAD and Agile.

Read more about Software Development.

 

Helpdesk and 24/7/365 Support

As many of our customers run business-critical or mission-critical systems we provide a range of support services from "office hours only" via our helpdesk through to 24/7/365 support via around-the-clock support from our team of support engineers.

Read more about our Technical Support and Helpdesk Services.

 

Managed Service

In addition to design, implementation and supply of our mobile data and vehicle location solutions we can provide managed services for installation and maintenance through to fully financed systems where we provide solution delivery through partnership with our customers.

Read more about our Managed Services.

 

Consultancy

Through our sister company, Thorcom Consulting Ltd, we provide consultancy and design services for end-to-end communications solutions.

Read more about our Consultancy Services.