Privacy Policy

Website Privacy Policy

This Privacy Policy sets out the different areas where user privacy may concerned, describes the information that we use and the way in which this website processes, stores and protects user information along with the obligations and requirements of the users, the website and website owners.

Thorcom website

This privacy policy is for the website which is owned and operated by Thorcom Systems Limited (“Thorcom”) and governs the privacy for our customers and users.

Users are free to use this website anonymously – Thorcom does not require you to provide a name, address or any personally identifiable information to use this site.

The website is operated from the United Kingdom and other than Analytics noted below, no other information is transported, stored or processed outside of the UK or EU. 

We believe that this website complies with UK national law and EU regulations for user privacy.

Disclosure of personal information

We will not disclose (sell, give away or otherwise distribute) any personal information we collect about you to any third-party (individual, company or organisation) without your consent unless required to do so by law.

Use of Cookies

This website uses Cookies to manage the operation of the website and improve your user experience.

The way in which we use cookies is set out in our Cookie Policy.


This website uses Google Analytics, a website analytics service provided by Google, Inc. (“Google”).

Google Analytics uses “cookies”, which are text files placed on your computer to help the website analyse how visitors use the site and the pages that they view. The information generated by the cookie about your use of the website is transmitted to, and stored by, Google on servers in the United States of America.

Google use this information for the purpose of evaluating your use of the website, compiling reports for us on website utilisation, page hits, average duration of visits, etc.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.  Google Analytics does not obtain or store any personally identifiable information.

For more information you can read Google’s Privacy Policy for its services including Analytics.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk.  Your personal information is kept private and stored securely until a time it is no longer required or has no use, in accordance with the General Data Protection Regulation (GDPR).

Reasonable efforts have been made to ensure that information submitted via any forms on the website and subsequent email submission process are secure, however we advise users using such forms or email processes that they do so at their own risk.

This website and its owners use any information submitted by you to provide you with further information about the products and/or services we offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process, or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to.

This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Automated email and newsletters

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the General Data Protection Regulation (GDPR). No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under GDPR you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy URLs [web addresses] (this is an example:

Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.


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