Misson-critical communication systems
We make complex mobile communications systems that work
What We Do
We design, manufacture and supply products and solutions for mobile data, job despatch, vehicle location, data collection, and vehicle telemetry systems for the Emergency Services, Public Transport Public Utility sectors and military users.
Our customers include Police, Fire, Ambulance, state and municipal transportation systems, railways, gas, electricity, water companies and organisers of the Olympic Games.
We provide vehicle devices, mobile software applications, central communications gateways which are built in to complete solutions for resource location, fleet management and job dispatch for business-critical and mission critical users and applications.
In the UK and Ireland half of all ambulances have our systems installed.
Designed for wireless
Our products solutions are “designed for wireless” from the ground up – this means that they deliver robust and reliable communications even in marginal radio coverage and continue to operate where other solutions fail.
We have over 20 years’ experience in making things work where other solutions can’t – we do this by using a range of techniques that include:
- Careful and considered product and solution design
- Data compression and encryption
- Highly optimised, robust and reliable data transmission protocols
- Focusing on transmitting only the information that’s required
Accurate resource location when you need it
Our Automatic Resource Location (ARL), Automatic Vehicle Location (AVL) and Automatic Person Location (APL) systems deliver precision location updates in a timely fashion that inform control and dispatchers where resources are – when they need to know.
Our location systems use highly optimised and intelligent, rules based reporting to deliver world-class location information “just in time” without occupying unnecessary bandwidth or overloading Command and Control systems.
When you need pin-point accuracy and reliable resource tracking with:
High availability solutions
We implement systems for mission critical and business-critical users that cannot afford to fail which is why we make systems that work 24/7/365 with zero down-time.
Our high resilience and high availability solutions are designed to deliver five-nines (99.999%) availability or better – we often achieve 100% availability and measure system uptime in hundreds of days or years.
We connect your mobile work-force to your back office systems and ensure that all the parts work together, seamlessly.
We integrate new systems, existing and legacy systems to maximise business benefit from IT and reduce duplication and remove redundancy and unnecessary duplication.
Software and application development
We design, development and implement software applications for Android and for Windows and use a range of techniques including formal methodology including RAD (Rapid Application Development) and DAD (Disciplined Agile Development) in partnership with our customers.
Solution architecture and end-to-end solutions
Thorcom is able to use its experience, design ability and vision to design innovative solutions for customers with business-critical and mission critical requirements including:
- Solution architecture
- Systems integration
- End-to-end solutions
- Real-time systems
- High availability
Help and 24/7/365 Support
As many of our customers run business-critical or mission critical systems we provide a range of support services from “office hours only” via our helpdesk through to 24/7/365 support via around-the-clock support from our team of support engineers.
In addition to design, implementation and supply of our mobile data and vehicle location solutions we can provide managed services for installation and maintenance through to fully financed systems where we provide solution delivery through partnership with our customers.
Through our sister company, Thorcom Consulting Ltd, we provide consultancy and design services for end-to-end communications solutions.